Business telephony, optimized
Florence Telecom is a family business that has built its telephony expertise over three generations. We are based in the Greater Montréal area. We build on open source software to give our customers safer, more flexible phone systems.
Discover our services Contact us
- Since 1986
- Three generations of expertise
- Direct support
- Ready in 1 to 3 business days*
A complete platform
Everything a business needs to communicate, in one place.
Business phone system
A flexible cloud phone system that is quick to set up and easy to use, designed for professionals who value simplicity. We host it, maintain it and keep it evolving, so you can focus on your calls.
SMS and MMS services
Call centres and advanced statistics
AI transcription
Get accurate transcripts of your calls and voicemails, in Canadian French as well as English.
Why Florence Telecom
- 1986A family businessThree generations of telephony expertise.
- Greater MontréalA local teamA family business based in the Greater Montréal area, with support in French and English.
- DirectSupport within reachA team that knows the platform because it develops it.
- Every monthA platform that keeps evolvingNew features are added every month.
A solution for every sector
Law firms, healthcare, aviation, municipalities… the platform adapts to your trade.
Law firms
A law firm lives on the phone: consultations, file follow-ups, urgent client calls. Our platform is designed so that every call is well served, and well documented.
Small and medium businesses
Airlines
An airline never sleeps: teams in several time zones, passengers speaking several languages, call spikes when a flight is delayed or cancelled. Our platform is designed to absorb those spikes.
Municipal and local government
A municipality answers hundreds of requests: public works, planning, recreation, the library, after-hours emergencies. Our platform helps every call reach the right person, and every resident stay informed.
Worth a look
Ready to simplify your phone system?
* Shortest possible timelines. They assume everything goes well: your number ports over without trouble from your current provider, a copy of that provider’s latest invoice is supplied, the address you give us is accurate, and your business is easy to verify and credible.