Simple, visual configuration

Setting up your telephony shouldn’t take a technician. In our console, each phone number is shown as a diagram: you see at a glance what happens to a call, and you change it right where you see it.

An inbound route at a glance

For each number, a clear diagram links the number, the opening schedule and the destinations: where the call goes during business hours, and where it goes when you’re closed.

• Pick an existing schedule, or edit business hours and exceptional periods.
• Send calls to a virtual receptionist, a queue, a voicemail or a user.
• The numbers on your account, main, toll-free or fax, are listed next to the diagram.

A virtual receptionist you build with ease

The voice menu is built the same way: the greeting, then the caller’s choices. Press 1 for sales, 2 for technical support, and so on.

• Add a choice in one click and pick its destination.
• Define what happens if the caller makes a mistake, doesn’t answer, or exceeds the number of tries allowed.
• Reuse the same menu for several numbers.

Why it’s simple

• Visual: a call’s path reads like a diagram, not a list of settings.
• Direct: you edit what you see, then save.
• Self-service: your team, or your reseller, can adjust routing without waiting.

Contact us to see the console in action.