Small and medium businesses
Big-company telephony, without the IT department
A small or medium business has no IT team to run a phone system. Our platform is hosted, maintained and updated by us: you get the features of a large company, without carrying the complexity.
Your cell phone or your computer is all you need to get started
- No hardware to buySoftphones turn what you already have into business phones.
- No server, no phone boxEverything is hosted and managed in the cloud.
- Ready in a few daysAs early as the next business day with a new number*.
Everything a large company has, made simpler
Virtual receptionist
A virtual receptionist that gives a professional image from the first call.
Schedules and voicemail
Schedules, call forwarding and voicemail sent by email with a transcript.
Fax and SMS
Online fax and SMS from your business number.
A complete system
A complete system that the company’s administrator manages on their own, in the web console.
A low, even zero, startup cost
By going all-in on the cloud, you don’t have to buy a phone system: it is included in the price. Your cell phone or your computer is all you need to get started.
No hardware to buy
Softphones turn the computer or cell phone you already have into a business phone.
No server, no phone box
Everything is hosted and managed in the cloud.
Desk phones, if you want them
They are optional, and you can add some later, at your business’s pace.
A quick start
As early as the next business day with a new number, or in as little as 3 business days if you port your current number*. No installation project.
Ready in a few business days
New number
With a new phone number, your service can be ready as early as the next business day.
Porting your number
You keep your current number: in as little as 3 business days, it is transferred to us and your service is ready.
Nothing to install, nothing to maintain
A hosted system
No server or phone box to manage.
Always up to date
Security updates managed by our team, and new features added every month.
Direct support
From a team that knows the platform because it develops it.
Savings, more features, more control
If you currently buy your business telephony from a large telecommunications provider, such as Bell, Vidéotron or Rogers, compare it with what our platform offers:
Possible savings
You could save over 50% compared to traditional phone providers, with a phone system included in the price. No hardware to buy, no server or phone box to maintain, and features you choose according to your needs. Ask us for a comparison with your current bill.
More features
Virtual receptionist, queues with callback, AI transcription, SMS on the same number as your calls, online fax and the Microsoft Teams integration.
More control
Your company’s administrator manages users, numbers, schedules and menus themselves in the web console, without opening a service request.
A direct contact
A family business from the Greater Montréal area and a team that knows the platform because it develops it.
The brands mentioned belong to their respective owners. Savings depend on your current situation.
A team that works where it wants
Softphones
Softphones to answer from a computer or cell phone, at the office, at home or on the move. See remote work.
Microsoft Teams
The Microsoft Teams integration to place calls from the tool your employees already use.
An out-of-hours emergency hotline
A customer has an emergency in the middle of the night or over the weekend? Emergency calls route the call to the right person on call, without the customer having to insist.
A list of people on call
The numbers, for example cell phones, are called one after the other until someone answers.
Flexible settings
Ring time, number of tries per number, delay between tries and number of passes through the list.
A fallback
If nobody answers, the call goes to the destination of your choice, such as a voicemail.
Urgent voicemail
The on-call numbers are called until the message has been listened to.
An on-call list you manage
Authorized people change the on-call numbers themselves, for example at each rotation change, without calling us.
Only after hours
The emergency line is activated according to your opening hours.
One that grows with you
A growing business
Add users, numbers or a branch as your business grows.
More calls?
A queue and statistics when calls multiply. See call centres.
Particular needs
Custom development the day your needs become particular. See custom development.
Does your IT services provider already offer telephony? See our reseller program.
Let’s see what Florence can do for your organization.
* Shortest possible timelines. They assume everything goes well: your number ports over without trouble from your current provider, a copy of that provider’s latest invoice is supplied, the address you give us is accurate, and your business is easy to verify and credible.