Remote work and working from abroad

Your team no longer always works in the same place. With our platform, everyone stays reachable and professional, from the office, from home or from another country, with the same business number.

Working from home

The softphone turns a computer or a cell phone into a desk phone. It is designed to be simple to set up and works wherever you have an Internet connection.

• Desktop softphone: make and receive your business calls from your workstation, with a headset, without a desk phone.
• Mobile app: answer from your cell phone when you are away from your computer.
• Compatible headsets: answer and hang up directly from your headset.
• Video calls: turn on your camera in one click for a face-to-face meeting at a distance.
• A quality indicator during the call and a choice of microphone for clear conversations.
• Favourites and contacts at hand to reach your colleagues and customers quickly.

Working from abroad

A business trip, a long stay or a team based in another country: the platform follows you.

• The same number, wherever you are: your customers call the usual number, and your softphone rings.
• An Internet connection is enough: no equipment to carry or reconfigure.
• A professional image: your outgoing calls can show the company number instead of a personal one.
• Schedules by time zone: set opening hours and greetings according to where each team is.
• A branch abroad? A SIP trunk can link your sites so teams call each other by simple extension number. See custom development.

Staying reachable, anywhere

• Call forwarding and call tracking that ring several devices, or a number of your choice.
• Do not disturb and an online status visible to your colleagues.
• Transcribed voicemail, sent by email with the recording.
• SMS and MMS from the company number.
• The Microsoft Teams integration to place calls from the tool your team already uses.

Collaborating remotely

• Conference rooms: multi-party calls with colleagues, customers or partners.
• Call transfers between colleagues, even when they are not in the same country.
• Remote call centre agents: your agents log in to the queue from wherever they are, and you follow their status and your statistics. See call centres.

Centrally and securely managed

• A web console accessible from anywhere to manage users, numbers and schedules. See the visual configuration.
• Per-user permissions and an audit history of access: see Bill 25 compliance.
• Security updates managed by our team, and simplified remote support.

Is your team working from home or abroad? Contact us to plan the setup.